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  • Msafiri connect

    “Msafiri Connect”….the excellent value for your business travel programs

    Kenya Airways has scored a first by unveiling “Msafiri Connect”a new self-booking tool for corporate travel managers, small and medium enterprise and Travel Agents.

    This is an easy to use online booking tool encompassed with multiple search options, well defined payment mechanisms to suite guests’ business operations and to ease the booking process.

    By signing up Msafiri Connect, your company executives will enjoy great benefits and the best customer experience. Kenya Airways is always delighted to please our customers giving them more reasons to fly with us.

    Msafiri Connect comes with great benefits for your Company and Travelers among them:

    • Free set-up charges
    • No transaction fees
    • Access to KQ’s lowest fares
    • Flexibility in managing Travel
    • It can be accessed from anywhere anytime
    • Customized reporting - all via a password-protected website
    • Msafiri Connect Free training
    Get started!

    Click on the link below :

    To complete the online registration form and agree to the terms and condition of tool usage. Once your account is set up, we'll email instructions on how to access Msafiri Connect.

    “Msafiri Connect”….the excellent value for your business travel programs

    Msafiri FAQs

    What is Msafiri Connect?

    A fully web-based booking engine encompassed with multiple search options and well defined payment mechanisms to suite your business operations and enhance look and feel to ease the booking process

    What services are offered in Msafiri Connect?

    User authentication during login

    • Multiple Availability Display
    • Fare based display
    • Flight based display
    • Cancel full or part of the itinerary o Reschedule flights
    • Time Limit booking facility o Intuitive user interface
    • Automatic Refunds
    • Promotional Fares
    • Multiple payment options
    • On-account
    • Credit Card
    • M-PESA (for Kenya)
    • Invoice

    How do I start using the tool? 

    • Register online on A KQ account manager will contact you once they receive the application form
    • Your registration form will go through an internal approval process which take approximately five (5) days 
    • A KQ account manager will conduct end user training for the potential customer. In addition, during this session, a contract will be submitted to the customer for sign off.
    • Access credentials will be sent to the user upon successful user training

    What languages are available for Msafiri Connect?

    Msafiriconnect is currently available in English ONLY. Other languages will be introduced later on.

    • Who can use Msafiri Connect?  

      Any customer that has: 

      • Filled in and submitted the registration form online
      • KQ Customer Contract signed by the Customer(Agent) and KQ
      • Undergone end user training

      Which flights are eligible?

      All KQ flights are eligible inclusive of code shares and interline

      How do I access Msafiri Connect site?

      You will need to have:

    Book and manage your flight anytime, anywhere using the KQ mobile app. Download Now